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About Air Astana (KC)

Air Astana is the official flag carrier airline of Kazakhstan and is based in Almaty, the largest city in Kazakhstan. They are a leading airline in central Asia and aim to connect the world with the heart of Eurasia by providing low-cost carrier (LCC) options. They have world-quality services that have won them the Skytrax World Airline Award 7 years in a row.

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Air Astana Airlines Network

Air Astana’s history began when it was founded in 2001 and has since made historical growth in the industry. Air Astana plane operates across a vast network connecting major international destinations. They have 63 routes connecting 24 countries and have a passenger count of nearly 5 million in 2019.

Air Astana Fleet Details

Air Astana has a current fleet size of 34 flights consisting of western aircraft, and the quality of Air Astana flight is maintained to the highest standard. The Air Astana fleet includes planes from Boeing, Airbus and Embraer, with the highlights being the best-selling Airbus A320 and Boeing 767.

Air Astana International Routes

Air Astana Flight connect Kazakhstan with neighbouring Central Asian and Russian cities. Its international flights connect countries like:

  • Russia
  • China
  • India
  • United Kingdom
  • Iran
  • Germany
  • France
  • United Arab Emirates
  • Malaysia
  • Turkey
  • South Korea


Air Astana Flight Booking

Air Astana provides its customers with an easy to navigate and efficient online platform on their website: airastana.com. Passengers can choose their seats 48 hours ahead of time.  Air Astana Ticket Booking is highly user-friendly and is provisioned with options to reschedule, cancel and apply for a refund.

Air Astana Reservation Details

Passengers can get their queries regarding their reservation and details regarding their flight under the “Manage your Trip” tab on the official website.

Air Astana Check-In Protocol

Offline Air Astana Check-in Counters open 4 hours ahead of flight departure time and close 40 minutes before the scheduled departure time. At certain specific airports, Check-In closes 60 minutes before the scheduled departure time. To make this process smooth and comfortable, passengers can check-in online through the Web Check-In facility. The online counter will open 36 hours ahead of time.

Passengers can either print out the boarding pass or use their mobile boarding pass. For certain specific Air Astana tickets, this option is not valid. The Boarding gate will close 15 minutes before the scheduled flight departure time.

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Air Astana On-Board Facilities

After completing the Air Astana Booking and boarding process, passengers can choose their seats and be provided with special meals to suit special dietary needs. The Air Astana Business Class flights have spacious seats, a relaxing environment, personal in-flight entertainment and many more enticing perks. Sky-duty free Shopping and Young flyer gift packs are also available.

Air Astana Baggage Allowance

Different classes of Air Astana tickets have additional checked baggage allowances:

Baggage above 32 Kgs cannot be accepted as checked baggage. Additionally, one piece up to 8 Kg is allowed as carry-on baggage for Economy classes and two details up to 8 Kg in Business class.

Useful Insights About Air Astana

Hub AirportsAlmaty International Airport, Nursultan Nazarbayev International Airport
HeadquarterNur-Sultan, Kazakhstan
IATA CODE KC
Call SignASTANALINE

Air Astana Owner and Management Details

Samruk-Kazyna and BAE Systems PLC jointly own air Astana Airlines. Air Astana Management team information is as follows:

Air Astana Customer Care

To serve Passengers better, the Air Astana Customer Care service is available 24×7. They also have customer care evaluation surveys to improve their services. The Air Astana office is present in Almaty and Nur-Sultan.

Their contact numbers are:

Unaccompanied Minors

Air Astana recognizes children between the ages of 6 to 15 into unaccompanied minors service. They are granted concessions to ease their travel. To travel internationally, unaccompanied minors from the age of 6 to 11 years are required to pay 75% of the applicable adult flight ticket. Those between the ages of 12 and 15 will have to pay the adult fare. 

Air Astana Flight Ticket Deals and Promos

Air Astana has a plethora of budget-friendly fare options to enable anyone to experience the joy of flying. For starters, those aged between 16 and 25 and those aged above 60 can avail themselves of the Youth and Senior fare, respectively. The MyChoice Policy of Air Astana enables passengers to choose the fare that best suits their convenience and preferences. Air Astana promo code can also be redeemed, which could grant you up to a 20% discount. To grab cheap Air Astana flight ticket booking, call our travel agents on +91-8000235865

Frequently Asked Questions

Q: What is the Air Astana Ticket Cancellation Policy?

Answer: Passengers can cancel their tickets online or contact their agents to refund their unused or partially used tickets subject to Air Astana Refund Policy.

Q: How can I track my flight?

Answer: The Air Astana flight tracker on the official website updates the flight status every 2 minutes. On-Time is defined as no later than 15 minutes from the departure time mentioned on the Air Astana Flight Schedule.

Q: Can I carry my pet with me?

Answer: Yes. Air Astana allows you to carry your pets while you are travelling as long as they remain in their container at all times.

Q: Do I need a Visa to travel to Kazakhstan?

Answer: In lieu of this pandemic, Air Astana has suspended the visa-free entry regime, stay and departure until December 31, 2021.

Q: Does my baby need an Air Astana Ticket?

Answer: Babies under the age of 2 years do not need a ticket and can fly free of charge.

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