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Vistara Airlines (UK)

Vistara Airlines is operated by Tata SIA Airlines Limited. It is a full-service Indian carrier, and its headquarters are in Gurgaon. It was established in 2013 as a joint venture between Tata Sons (51% stake) and Singapore Airlines (49% stake). The airline began its operations in 2015 and has since redefined air travel in India. Its name is derived from the Sanskrit word “Vistaar” meaning limitless area reflects the airline’s vision of offering world-class hospitality and amazing flight experiences.

This Airline is known for introducing India’s first premium economy class in the domestic market. Vistara has received numerous awards, including the best airline in India and South Asia, and best airline staff in India and South Asia in the 2021 World Airline Awards. With their exceptional service standard, they have a young and modern fleet and a growing domestic and international network. Vistara has become a perfect choice for travelers who want comfort, reliability, and premium services.

How Can You Contact Vistara Airlines Customer Care?

Vistara provides quick assistance to its passengers for all their queries, from flight bookings to baggage concerns. You can easily reach out their customer service team through the following details:

India

  • Phone: +91 9289228888
  • Email: custrelations@airvistara.com

Either you need help with booking changes, cancellations, flight status updates, or special assistance requests, Vistara’s support team is trained to resolve queries efficiently.

Useful Insights About Vistara

Hub AirportsIndira Gandhi International Airport
HeadquarterGurgaon, Haryana, India
IATA CODE UK
Call SignVistara Airlines

What is the Fleet Size of Vistara Airlines?

Vistara is a partnership between Tata Sons Limited and Singapore Airlines, which is officially known as TATA SIA Airlines Limited. Since its inception in 2015, the airline has transformed the flying experience in India with its smooth services, premium hospitality and modern aircraft.

Currently, Vistara has a fleet of 32 aircraft, which includes:

  • Airbus A320-200: 13 aircraft
  • Airbus A320neo: 10 aircraft
  • Boeing 737-800: 9 aircraft

Each aircraft in Vistara’s fleet is designed to offer maximum comfort, advanced safety features, and a premium travel experience across both domestic and international routes.

How Much Baggage is Allowed on Vistara Flights?

Vistara’s baggage allowance varies depending on your class of travel and ticket type. Passengers are advised to check the allowance before their journey to avoid additional charges.

Hand Baggage Allowance (Domestic & International)

  • Economy Class: 7 kg
  • Premium Economy: 10 kg
  • Business Class: 12 kg
  • Additional Item: A laptop bag or handbag is allowed if it fits in the overhead cabin or under the seat.
  • Dimensions: Should not exceed 55 cm x 40 cm x 20 cm.

Checked Baggage Allowance (Domestic Flights)

  • Economy Lite / Standard: 15 kg
  • Economy Flexi: 20 kg
  • Premium Economy Lite: 20 kg
  • Premium Economy Standard: 25 kg
  • Premium Economy Flexi: 30 kg
  • Business Lite: 30 kg
  • Business Standard: 35 kg
  • Business Flexi: 40 kg

Checked Baggage Allowance (International Flights)

Varies between 20 kg and 45 kg, depending on class of travel and destination.

Tip: Always confirm your baggage allowance when booking, as it can vary based on route and fare type.

What Are the Popular Domestic and International Routes of Vistara Airlines?

Vistara operates an extensive network of domestic flights and international flights, connecting major business hubs and leisure destinations. Whether you are booking a Vistara flight for work or a holiday, you can enjoy seamless travel and premium hospitality.

Popular Domestic Routes

Vistara’s domestic network covers over 30 cities across India, offering smooth Vistara flight booking options online and offline. Some of the busiest and most preferred routes include:

For travelers looking to book Vistara Airlines tickets, both Vistara international flights and domestic flights are available via the Vistara website or authorized travel partners. From Vistara’s premium economy to business class, passengers can enjoy a comfortable flying experience on all routes.

What Are Vistara’s Web Check-In Timings and Verification Rules?

Want to skip long queues at the airport? Vistara’s web check-in lets you get your boarding pass from home, your office, or even on the go. Here’s how it works:

Steps for Web Check-In

  • Visit the official Vistara website.
  • Click the Check-in tab.
  • Enter your e-ticket number or booking reference.
  • Enter your last name.
  • Select the number of passengers.
  • Click Search Flights.
  • Your boarding pass will be generated and emailed to you.

Web Check-In Timings

  • Domestic Flights: Available 48 hours up to 60 minutes before departure.
  • International Flights: Available 48 hours up to 2 hours before departure.

Verification Process at the Airport

Even after web check-in, you must show a valid ID at the airport counter. Accepted documents include:

  • Driving License
  • PAN Card (Income Tax Department)
  • Voter ID
  • Aadhaar Card
  • School ID (for children)
  • Birth Certificate (for infants)
  • Government or reputable private organisation ID card
  • Passport
  • Credit card photo (if applicable)

How Can You Manage Your Vistara Booking?

Steps to Manage Your Booking

  • Visit the Vistara website or use the Vistara mobile app.
  • Navigate to the Manage Booking or Manage My Booking section.
  • Enter your PNR or e-ticket number and last name to retrieve your booking.
  • From here, you can view, modify, or cancel your booking depending on your fare rules.

Modify or Cancel Booking

  • Changes and cancellations are allowed online, with applicable fees based on fare class and your timing. 
  • If you booked via a partner, changes and refunds are processed by them as per their platform policies.

PNR Status & Flight Details

  • To check your flight status or retrieve PNR information, use the Manage My Booking section on Vistara’s site.

Mobile App Convenience

  • The Vistara mobile app allows you to manage your booking, check in, get your boarding pass, and track your flight all on the go. 

Why Does This Make Travel Easier?

Using the Vistara manage booking feature helps you:

  • Skip long support calls and get direct control over changes.
  • Handle cancellations and rescheduling with clarity around Vistara cancel flight, Vistara manage booking, and Vistara flight cancellation policies.
  • Stay updated with Vistara check-in and flight timing changes efficiently.

What In-Flight Services Does Vistara Offer?

Vistara prides itself on delivering a premium travel experience with thoughtful cabin classes, curated meals, and modern entertainment systems. 

Cabin Classes & Comfort

  • Business Class: Enjoy spacious reclining seats with adjustable headrest, leg rest, and footrest. On international flights, premium meals and alcoholic beverages elevate the experience.
  • Premium Economy: Features a 33-inch seat pitch, added legroom, and plush cushions with adjustable headrests. A curated dining menu brings extra comfort to your journey.
  • Economy Class: Offers a 30-inch seat pitch and adjustable headrest. Passengers enjoy complimentary meals and non-alcoholic drinks, plus access to on-demand entertainment.

Dining & Special Meals

  • Business Class: Fine dining inspired by international cuisines, served as multi-course meals.
  • Premium Economy: Enjoy a three-course meal comprising a salad, main course (veg/non-veg), and dessert.
  • Economy: Complimentary hot meals for Standard and Flexi fares; Lite fare includes light snacks (additional items available for purchase).
  • Vistara also accommodates special dietary preferences, such as infant meals, halal options, and vegetarian or child-specific menus—available upon request.

In-Flight Entertainment

  • Vistara World — a wireless, app-based entertainment system powered by Bluebox Aviation Systems. Stream movies, music, and games on your device.
  • Note: Vistara does not offer seat-back screens or onboard Wi-Fi.

Ready To Book your Flight?

Ready to book your next journey with Vistara? Contact us today, and let’s make your travel plans take off!

Frequently Asked Questions

Q1. Can I do Vistara web check-in, and how early can I do it?

Answer: Yes, Vistara web check-in is available starting 48 hours before departure. For domestic flights, it closes 60 minutes prior; for international flights, it closes 2 hours before takeoff.

Q2. Can I select my seat during Vistara web check-in?

Answer: Absolutely! You can choose your preferred seat when doing web check-in. Seat selection may be free or chargeable, depending on the fare and availability.

Q3. What baggage allowance applies to Vistara flights?

Answer: Hand baggage: Economy – 7 kg; Premium Economy – 10 kg; Business – 12 kg. Dimensions must not exceed 55 cm × 40 cm × 20 cm.

Q4. How do I manage my Vistara booking—cancel, reschedule, or get a refund?

Answer: Visit “Manage Booking” on the Vistara website, app, or your travel partner portal. Using your PNR/e-ticket and last name, you can modify or cancel your booking as per fare rules. Some changes may incur a fee. Refunds depend on fare type and timing.

Q5. Are meals and entertainment included on Vistara flights?

Answer: Yes, all cabins—Economy, Premium Economy, Business—offer complimentary meals and non-alcoholic beverages (Business includes alcohol on international routes). Vistara World, a wireless entertainment system, provides streaming options on your device.

Q6. What is Vistara’s fleet size and aircraft types?

Answer: Vistara operates a fleet of 32 aircraft: Airbus A320-200 (13), Airbus A320neo (10), and Boeing 737-800 (9).

Q7. How many domestic and international destinations does Vistara fly to?

Answer: Vistara covers around 30 domestic destinations and 3 international cities, including Singapore, Dubai, and Bangkok.

Q8. What ID is required for verification after web check-in?

Answer: You must present a valid photo ID: Aadhaar, Voter ID, Driving Licence, PAN, Passport, School ID (for children), or Birth Certificate (for infants), along with your boarding pass.

Q9. What if I miss my web check-in or the deadline?

Answer: You can still check in at the airport via counters or kiosks. Be sure to arrive early: domestic flights close check-in 60 minutes before, and international flights 2 hours before departure.

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