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About Thai Airways (TG)

Thai Airways International Public Company Ltd. (TG), widely known as Thai Airways, is the flag carrier airline of Thailand. Established in 1960, the airline is headquartered in Bangkok’s Chatuchak district and operates primarily from Suvarnabhumi Airport (BKK). With decades of trusted service, Thai Airways has become one of Asia’s most recognized airlines, offering passengers world-class hospitality with a touch of Thai tradition.

As one of the founding members of the Star Alliance network, Thai Airways provides seamless connections to destinations worldwide. From smooth Thai Airways flight booking options to premium in-flight facilities, the airline continues to be a top choice for travelers across Asia, Europe, and beyond.

Passengers can manage their trips easily through Thai Airways Manage Booking, check Thai Airways PNR status, and enjoy convenient Thai Airways web check-in facilities. Known for its exceptional cabin services, authentic Thai cuisine, and extensive route network, the airline ensures both comfort and affordability, making it a preferred choice for millions of flyers.

Thai Airways Airlines Network

Thai Airways connects Thailand to the world with its extensive route network. The airline operates flights to over 70 destinations across Asia, Europe, the Middle East, and Oceania, along with a strong presence on domestic routes within Thailand. With nearly 1,000 weekly flights in Asia alone, Thai Airways is among the leading carriers in the region.

In India, the airline operates direct services from major cities like Delhi, Mumbai, Bangalore, Chennai, and Kolkata to Bangkok, making it a popular choice for travelers heading to Thailand and beyond. Some of the most sought-after Thai Airways flights include:

Together with its Star Alliance partners, Thai Airways ensures smooth connectivity to hundreds of international destinations. Travelers can easily check flight schedules, track status, and manage their trips via the Thai Airways booking portal.

Thai Airways Fleet Information

Thai Airways operates a modern and diverse fleet designed to deliver comfort and efficiency across short, medium, and long-haul routes. With a fleet size of over 60 aircraft, the airline flies some of the most advanced jets in the world.

The fleet includes aircraft such as the Airbus A350-900, Airbus A380-800, Boeing 787 Dreamliner, Boeing 777-300ER, Boeing 747-400, and several others. These aircraft are equipped with world-class facilities to ensure a smooth and enjoyable journey for passengers.

Thai Airways offers three distinct cabin classes:

  • Royal First Class – Available on select A380-800 and B747 aircraft, featuring exclusive seating with personalized services.
  • Royal Silk Class (Business Class) – Premium comfort with spacious seating, fine dining, and priority services.
  • Economy Class – Affordable travel with comfortable seating, Thai hospitality, and a variety of in-flight entertainment options.

Whether flying short-haul in Asia or long-haul to Europe and Oceania, Thai Airways maintains its reputation for high-quality service and reliable operations.

Thai Airways Routes

Domestic Routes

Thai Airways connects major Thai cities with frequent and reliable domestic services, making it easy for travelers to explore the country’s most popular destinations. Some of the top domestic Thai Airways routes include:

  • Bangkok to Phuket
  • Chiang Mai to Bangalore
  • Krabi to Chiang Rai
  • Udon Thani to Bangkok
  • Chiang Mai to Phuket
  • Nakhon Phanom to Surat Thani 

International Routes

Beyond Thailand, Thai Airways has built a strong global network that links Asia with Europe, Australia, and the Middle East. Some of the most popular Thai Airways international routes are:

  • Singapore to Bangkok
  • Bangkok to Hong Kong
  • Thailand to London
  • London to Australia
  • Ho Chi Minh to Paris
  • Bangkok to Thailand 

Thai Airways Management Details

Thai Airways International Public Company Ltd. is led by an experienced management team that ensures smooth operations across its global network. The airline’s Chairman is Chaiyapruk Didyasarin, while the Acting President is Chansin Treenuchagron.

With a workforce of nearly 9,000 employees, the airline has a strong organizational structure that focuses on safety, customer satisfaction, and operational efficiency. The executive management team includes experts in aviation, engineering, finance, and customer service, all working together to maintain Thai Airways’ reputation as a leading global carrier.

Thai Airways Check-in

Thai Airways offers multiple check-in options to make your journey hassle-free. Passengers can choose between airport counter check-in or the convenient Thai Airways web check-in service.

  • Web Check-in: Available from 24 hours up to 1 hour before departure. Passengers can log in using their last name and booking reference or Thai Airways PNR number to confirm their seat, select meals, and download the boarding pass.
  • Airport Check-in: For international flights, passengers are advised to arrive at least 3 hours before departure, while domestic flyers should reach 2 hours before departure. Counters usually close 40–60 minutes prior to take-off.

The web check-in facility helps save time at the airport, allowing you to drop off your baggage and head straight to security and boarding. Travelers can also manage their trip via Thai Airways’ Manage Booking to update details or request special services.

Thai Airways Onboard Facilities

Thai Airways is known for blending modern comfort with warm Thai hospitality, ensuring passengers enjoy a relaxing journey. The airline provides different sets of services across cabin classes to meet every traveler’s needs.

Royal First Class

  • Exclusive seating with extra privacy and spacious suites.
  • Fine-dining experience with multi-course meals and premium beverages.
  • Luxury amenity kits, designer toiletries, and sleepwear.

Royal Silk Class (Business Class)

  • Fully reclining seats with generous legroom.
  • Access to premium lounges at select airports.
  • Complimentary meals, beverages, and in-flight entertainment.

Economy Class

  • Comfortable seating with adjustable headrests.
  • Complimentary meals and beverages featuring authentic Thai flavors.
  • Personal pillows, blankets, and a wide range of in-flight entertainment.

Additional facilities include:

  • Entertainment options: Latest Hollywood movies, TV shows, and the in-flight magazine Sawasdee.
  • Children’s services: Fun activities and entertainment for kids aged 3–12.
  • Duty-free shopping: A Wide selection of products is available onboard.

With these offerings, Thai Airways flights provide a mix of luxury and affordability for all travelers.

Thai Airways Baggage Allowance

Thai Airways provides a generous baggage policy, making it easier for passengers to travel with all their essentials. The allowance may vary depending on the route, travel class, and frequent flyer status.

Checked Baggage

  • Royal First Class: Up to 50 kg
  • Royal Silk Class (Business): Up to 40 kg
  • Economy Class: Up to 30 kg
  • Royal Orchid Plus Gold & Platinum Members: Extra baggage allowance on all flights

For flights to/from the USA and Canada, the piece concept applies:

  • Royal First & Royal Silk Class: 2 pieces (32 kg each)
  • Economy Class: 2 pieces (23 kg each)

Cabin Baggage

  • Royal First & Royal Silk Class: 2 pieces (total weight not exceeding 7 kg each)
  • Economy Class: 1 piece (7 kg)
  • In addition, passengers may carry a personal item such as a handbag, laptop, or small backpack.

Excess Baggage

If travelers need to carry more than the standard allowance, they can pre-purchase additional baggage online via the Thai Airways Manage Booking option at discounted rates compared to airport charges.

Useful Insights About Thai Airways

Hub AirportsSuvarnabhumi Airport, Phuket International Airport
HeadquarterVibhavadi Rangsit Road District Chatuchak, Bangkok, Thailand
IATA CODE TG
Call SignTHAI

Thai Airways Frequent Flyer Program

Thai Airways rewards its loyal travelers through the Royal Orchid Plus program. Members can earn and redeem miles not only on Thai Airways flights but also across the entire Star Alliance network and other airline partners.

Earning Miles

  • Earn miles every time you fly with Thai Airways or partner airlines.
  • Additional miles can be collected through hotel stays, car rentals, shopping, and lifestyle partners.

Redeeming Miles

  • Use miles for flight upgrades, award tickets, or excess baggage.
  • Redeem miles on Star Alliance partner flights, giving access to over 1,300 destinations worldwide.

Membership Tiers

  • Basic Membership – Start earning miles from your first flight.
  • Silver – Priority waitlist and special check-in counters.
  • Gold – Lounge access, priority boarding, and extra baggage allowance.
  • Platinum – Exclusive privileges and personalized services.

The Royal Orchid Plus program is designed to add value to every journey, making frequent flying more rewarding and convenient.

Thai Airways Customer Support

Passengers traveling from India can reach Thai Airways through the following contact numbers for reservations and ticketing support:

  • New Delhi: +91 11 4149 7777
  • Bengaluru: +91 80 46633500
  • Mumbai: 1800 102 1225
  • Kolkata: +91 33 3982 7150
  • Hyderabad: +91 40 2333 3030 (Reservations: 1800 102 1225)
  • Chennai: 1800 102 1225

These dedicated helplines ensure quick assistance for booking, flight information, and customer queries.

Frequently Asked Questions

Q1: How can I book Thai Airways flights online?

You can book Thai Airways tickets directly through the official website, mobile app, or authorized travel agents.

Q2: What is the Thai Airways check-in time at the airport?

For international flights, passengers should arrive at least 3 hours before departure. For domestic flights, it is recommended to arrive 2 hours before departure.

Q3: Does Thai Airways offer web check-in?

Yes, Thai Airways web check-in is available from 24 hours up to 1 hour before departure.

Q4: What is the cabin baggage allowance on Thai Airways?

Economy passengers can carry 1 piece up to 7 kg, while Business and First Class passengers are allowed 2 pieces up to 7 kg each.

Q5: How much is the checked baggage allowance on Thai Airways flights?

  • Economy Class: 30 kg
  • Royal Silk Class: 40 kg
  • Royal First Class: 50 kg

Q6: Can I manage my Thai Airways booking online?

Yes, passengers can use the Thai Airways Manage Booking option to modify flight details, select seats, add meals, or purchase extra baggage.

Q7: What is the Thai Airways frequent flyer program?

Thai Airways offers the Royal Orchid Plus program, allowing passengers to earn and redeem miles on Thai Airways and Star Alliance partner airlines.

Q8: How can I contact Thai Airways customer support in India?

Passengers can call:

  • New Delhi: +91 11 4149 7777
  • Mumbai/Chennai/Hyderabad (Reservations): 1800 102 1225
  • Bengaluru: +91 80 46633500
  • Kolkata: +91 33 3982 7150

Q9: Does Thai Airways provide special assistance for elderly or disabled passengers?

Yes, Thai Airways offers wheelchair services, medical assistance, and priority boarding for passengers requiring special care. Requests should be made at the time of booking.

Q10: Can I pre-select my meal on Thai Airways flights?

Yes, passengers can request special meals, including vegetarian, vegan, diabetic, and religious meals, through the Manage Booking section or customer support.

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